Protecting your Email from Hackers
In recent weeks, a number of clients have informed us that hackers have gained access to their personal email accounts. These cybercriminals initially send a seemingly harmless message to the contacts and friends of the compromised accounts. Later, they follow up with a request for money or fish for personal information. This tactic is designed to exploit the trust between you and your contacts, potentially leading to financial or personal information theft.
At Goldsborough, we take your security very seriously. In each instance of us receiving the suspicious emails, we promptly phoned the affected client to discuss our concerns. Some clients knew they had been hacked, and others only found out after our phone call. We want to reassure you that we will not act on an unexpected email without directly speaking to you first. This protocol is in place to protect your interests and ensure that any actions taken on your behalf are legitimate and secure.
How to Recognise and Prevent Email Hacks
Here are some key signs that your email account may have been compromised:
- Unusual Activity: Emails sent or deleted without your knowledge.
- Profile Changes: Alterations to your profile information.
- Notifications: Alerts from your email provider about unusual activity.
- Mail Forwarding Settings: Changes to your forwarding settings.
If you notice any of these signs, take immediate action:
- Run a Virus Scan: Ensure your device is free from malware.
- Change Your Password: Use a strong, unique password.
- Enable Multi-Factor Authentication: Add an extra layer of security.
- Check Account Settings: Verify your contact information and settings. It’s important to check that your auto-forwarding settings are turned off so that hackers cannot receive a copy of future emails.
- Warn Your Contacts: Inform them about the hack to prevent further issues.
One of the most effective ways to protect your email account is by enabling Two-Factor Authentication (2FA). Typically, this set up will require a password and a verification code sent to your mobile device.
We encourage you to remain vigilant and take the necessary steps to protect your email accounts. Should you have any concerns or need assistance, please do not hesitate to contact us.
Craig Kirkwood ADFP
Authorised Representative (No 401525)
